La première chose dont vous avez besoin lorsque vous voulez travailler au Royaume-Uni est un National Insurance Number, souvent appelé sous sa forme abrégée NINO, NIN ou NiNo. Sans celui-ci, il ne vous sera pas possible d’obtenir légalement un contrat travail. En effet, ce numéro est indispensable pour intégrer le système de sécurité sociale britannique. Il est se présente sous la forme suivante: LM 07 89 81 B.

Les britanniques reçoivent automatiquement un NIN le jours de leur 16 ans. Les étrangers venant s’installer au Royaume-Uni, quant à eux, doivent obligatoirement faire une demande officielle afin d’en obtenir un. Une fois le National Insurance Number créé, il restera le même toute votre vie.

Ce numéro permet entre autres de payer vos contributions sociales sur la même base que les personnes vivant et travaillant au Royaume-Uni. Cela vous donne aussi accès aux services publics comme par exemple le National Health Service (NHS).

Où et comment l’obtenir?

Afin de recevoir un National Insurance Number vous devez dans un premier temps appeler le Jobcentre Plus, équivalent du Pôle Emploi en France, au numéro de téléphone suivant: 0800 141 2075 (horaires: lundi au vendredi de 8h à 18h)

Un opérateur téléphonique vous répondra et vous demandera plusieurs informations afin de lancer la procédure. Suite à ce premier contact, le Jobcentre Plus vous enverra un courrier vous invitant à un rendez-vous pour confirmer votre identité, remplir brièvement quelques papiers et vous délivrer votre NIN.

Pour ce rendez-vous vous allez avoir besoin:

•        d’un passeport ou d’une carte ID valides,
•        d’un justificatif de domicile,
•        de votre contrat de mariage ou de Pacs si tel est votre cas,
•        d’un permis de conduire si vous en possédez un.

Toutes ces informations vous seront rappelées dans votre courrier d’invitation au rendez-vous Jobcentre Plus.

Pour obtenir les coordonnées du Jobcentre Plus le plus proche de chez vous, vous pouvez rentrer votre code postal sur le lien suivant: http://los.direct.gov.uk/

ans le but de vous préparer au mieux à cette première démarche administrative, nous vous avons élaboré une simulation en anglais d’un appel avec Jobcentre Plus. Vous pouvez ainsi vous exercer et donc être plus en confiance pour répondre aux questions et donner les bonnes informations. Avant les appeler, pensez aussi à vous équiper d’un stylo et d’une feuille de papier.

What you might hear…

Possible responses…

Welcome to the Department for Work and Pensions.

 

This is the National Insurance Number allocations service. Your call may be monitored or recorded for legal or training purposes and to help us improve our services.

 

If you need to apply for a National Insurance number, please press 1.

[Pressez 1]

Please hold and your call will be answered as soon as possible.

 

We are sorry but all of our customer service agents are busy at the moment. Please hold and we will answer your call as soon as possible.

 

Thank you for waiting. Please continue to hold and we will answer your call as……

 

Good morning, you are through to Job Centre Plus. You’re speaking to _____ in the (Dundee) contact centre. How can I help you?

I am calling because I need a National Insurance number.

Are you living in the United Kingdom now?

Yes. I have been here since October 1st//last month/ last week.

Why do you need a National Insurance number?

Because I would like to work in the UK.

Have you applied for a National Insurance number before?

No.

What’s your nationality?

French

The call can take anywhere between 5 and 10 minutes. I’ll be with you in a moment. Thank you.

OK

Can you give me your surname please?

Durand

What’s your date of birth?

20/09/92. (The 20th of September nineteen ninety two).

And your first name?

Arnaud

Could you spell that for me?

A – R – N – A – U -D

A for Alpha, R for Romeo, N for November, A for Alpha, U for Uniform and D for Delta.

[Apprendre l’alphabet phonétique de l’OTAN vous sera d’une grande aide pour vos conversation téléphonique]

What’s your title?

Are your married or single?

Miss, I’m not married.

Mrs, I’m married.

Ms [This doesn’t show whether you are or have been married].

What’s your postcode?

EH14 9JA

And the house number/address?

Flat 2, 14 King Street

Telephone number please?

07866 676 654 (oh seven eight six six, six seven six, six five four)

I’m just going to update this information. Then I will give you a reference number. Could you have a pen and paper available? I will be with you as soon as I can. Thank you.

OK.

This is the reference number: 097249936. Now I’m going to book an appointment for you.

Sorry, could you say that again?

So that’s 0 – 9 – 7 – 2 – 4 – 9 – 9 – 3 – 6?

Do you have any disabilities or require wheelchair access?

Yes/No.

Do you speak good English?

Do you need an interpreter?

Can a family member or friend accompany you to translate for you?

– I think I will understand at the meeting.

– Could I please have an interpreter?

– I can bring my friend with me to help.

Now I’ll book an appointment for you.

Thank you.

The next available appointment is on 17th of November at 11:35 at Edinburgh City Job Centre.

OK.

You will receive a letter with the details of your appointment. Take the letter with you to the appointment.

OK.

You will need identification. Can you take your _________ with you?

passport

identity card

birth certificate

driving licence



[Vous avez besoin de seulement un document officiel attestant de votre identité]


You should also take proof of address:

Do you have a contract of employment or letter from her employer?

Do you have a rental agreement or letter confirming residence of where you are staying?

[You will also need proof of residence. For example, if you buy a mobile phone, take the letter from the phone company with you. You can also take your lease (flat contract), a letter from your landlord or a bill (gas, internet, council tax) as proof of address].

Your appointment is at …

11-13 South St. Andrew’s Street

EH2 9BT

OK

All the information about when and where you should go and what you should bring will be on the letter.

OK

Thank you. Have a nice day.

Thank you very much. Goodbye.

For short” is used to say the short names we give things or people. For example, “Hi, I’m Jennifer, but most people call me Jen for short”.

Notice we say “pen and paper” not “paper and pen”. Which way round is it in your language? How about “black and white”?

Proof of address. This is some kind of evidence of where you live, such as an electric or council tax bill.

Appointment. Notice that we are using the word “appointment” in this formal situation. If you are meeting your friend, we don’t use “appointment”. We usually use a verb “I’m meeting my friend at the pub at 8”. If it is romantic, you have a “date”.

Rental agreement. Another word for this is “lease”. To find out all you need to know about renting a room or apartment in Scotland, click here. http://www.albaenglish.co.uk/blog/looking-room-edinburgh-questions-ask

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